Dear Clients,
we would like to inform you that, with effect from 1 January 2024, on-line 24 s.r.o. has changed the amount of the fee for administrative data processing and reception services.
The fee will be collected in a one-off payment in the amount of 800,- CZK/year. The option to pay the fee for a six-month period is hereby cancelled.
Additionally, we are introducing a cancellation fee for failure to appear for an appointment without prior excusal in the amount of 1,000 CZK . This situation occurs when a patient fails to provide a reason for missing an appointment (in person, by phone or by
e-mail ) up to 48 hours before the appointment. This obligation is stated in the Patients' Rights and Obligations. In order to improve the quality of our services, we will send out SMS notifications of your appointment with specialists.
Administrative fees do not apply to:
The administrative fee covers: